Error state
Error states communicate that something failed or a resource could not be loaded. Copy must be specific, non-blaming, and actionable.
When to use
- When something fails or a resource cannot be loaded.
- When a user action fails to complete.
Style
- Be specific about what went wrong where possible.
- Offer a resolution step or next action.
- Do not use technical error codes as the primary message.
- Do not blame the user.
Example
| Element | Example text |
|---|---|
| Title | Something went wrong |
| Body | There was an error creating your item. Try again or contact support if the problem continues. |
| Primary CTA | Try again |